Agent Reliability Testing

Methodology: Our Agent Testing Methodology

Purpose-built evaluation for agentic systems. We test not just individual responses, but complete workflows with tool selection, permission boundaries, and business process adherence.

• Multi-step workflow testing
• Tool selection validation
• Permission boundary checks
• Business process compliance

Modules & Capabilities

• Tool-use Correctness

  Correct tool selection, parameter handling, and safe execution

• Workflow Completion

  Multi-turn task success rate and completion metrics

• Permission Boundary Tests

  Verify agents don't attempt disallowed actions

• RAG Grounding Tests

  Citations, source consistency, and fabrication detection

• Business Process Adherence

  SOP-following, escalation rules, and policy compliance

Results: Production-Ready Agents

Agents tested with our methodology complete complex workflows reliably, handle edge cases gracefully, and respect permission boundaries.

• Higher task completion rates
• Fewer intervention needs
• Clear failure taxonomies
• Regression protection

Deliverables

• Scenario library for your workflows
• Task success metrics (completion, time, intervention rate)
• Failure modes by workflow step
• Regression harness for agent updates