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GigaRev
Training content
Structured company knowledge into lessons, visual learning material, and role-specific paths.
Make training practical, repeatable, and closer to the conversations people have with customers.
Knowing a playbook is only part of readiness. People also need to practice applying it, receive feedback, and demonstrate that they can handle the situations their role requires.
The work, explained.
Quizzes and assessments
Added checkpoints to test understanding and reinforce key information.
AI conversation practice
Built roleplays for service explanations, pricing conversations, and objection handling.
Feedback and certification
Connected practice, coaching criteria, and completion requirements in Arena AI.
Follow the experience.
Learn the material
Work through approved lessons and examples.
Check understanding
Complete quizzes and knowledge checks.
Practice with AI
Rehearse a customer conversation and receive feedback.
Demonstrate readiness
Complete the required assessments and certification path.
The value this is designed to create.
For the employee
A place to practice before the real customer conversation.
For the business
A repeatable way to deliver training and review readiness across a team.
The delivered work and the next stage.
The sales training program is in production. Further academy work expands the approach to additional roles and learning paths.
Training readiness and certification are the outputs described here; sales improvement has not been quantified in this story.